Hello Roy Family,

Thank you for taking the time to share your experience regarding your stay with us on your journey to Lyon and Switzerland.

We are delighted to learn that our warm and efficient welcome, as well as the cleanliness and comfort of your room, contributed to making your stay enjoyable. It is also nice to know that amenities such as the shower and convenient access from the ferry met your expectations, as did the hotel's ideal location close to amenities.

Knowing that your stay went smoothly and that everything you needed was provided is a reward for our team's daily work.

We look forward to welcoming you on your next trip.

Best regards
The Front Desk
Aude

Dear Ms. Potts,

We thank you for sharing your positive impressions following your stay at our establishment.

We are pleased to learn that using our services was easy for you and that the welcome you received at reception met your expectations of professionalism and respect.

We are delighted to know that the cleanliness of your room and bathroom, as well as the easy access and parking, contributed to making your stay pleasant.

Your excellent recommendation is invaluable to our entire team.

We look forward to welcoming you again on your next visit to Dieppe.

Best regards
The Front Desk
Aude

Dear Ms. Hubbort,

We sincerely thank you for taking the time to share your experience following your stay at our hotel.

It's a pleasure to learn that our hotel met your expectations exactly after your arrival by ferry and a restless night. Your satisfaction with the welcome at reception, the comfort of the room, the quality of the bathroom, and the breakfast is particularly touching.

We are also delighted to know that the hotel's access and Wi-Fi connection contributed to making your stay a pleasant one. Your excellent reviews and your willingness to recommend us are a true source of motivation for our entire team.

We look forward to welcoming you back during your next stay in Dieppe.

Best regards
The Front Desk
Aude

Hello Mr. and Mrs. Wilkes,

We sincerely thank you for sharing your experience following your stay with us.

We are delighted to learn that the comfort of your room, as well as the cleanliness and accessibility of our establishment, met your expectations, especially after your arrival from the ferry. It is also a pleasure to know that the welcome and assistance of our team contributed to the success of your stay.

We have taken note of your suggestion regarding English-language television channels. We also inform you that we have access to the BBC channel thanks to our new Canal+ channel service :-)

We look forward to welcoming you again on your next visit to Dieppe.

Sincerely,

The Reception
Aude

Good afternoon, Mr. Young,

Thank you for taking the time to share your impressions following your stay at our hotel.

We are delighted to learn that the efficiency of our services and the friendly welcome at reception contributed to the quality of your experience with us. Your feedback is invaluable and encourages our team to continue in this direction.

We take note of your comment regarding the cleanliness of the room. Your feedback is valuable to us as we continue to improve our standards and ensure complete satisfaction for each of our guests.

We have also taken into account your suggestion regarding access to the hotel from the roundabout, to make arrival easier on future visits.

We look forward to welcoming you back to Dieppe.

Sincerely,

The Reception
Aude

Dear Ms. Spittles,

Thank you for taking the time to share your detailed review following your stay at our establishment.

We are pleased to know that the hotel's location and secure parking contributed to the convenience of your stay.

Your appreciation of the cleanliness of the room and bathroom, as well as the welcome from our team, is also very valuable to us.

We regret, however, the lack of freshness felt in your room during the warm weather and have taken into account your observation regarding the bedding and the lack of air conditioning or ventilation. Your constructive comments about the breakfast and its value for money are invaluable in improving our guests' experience.

We hope to welcome you again during your next visit to Dieppe, and thank you for your recommendation.

Best Rergards
The Front Desk
Aude

Good evening, Mr. and Mrs. Palmer,

We sincerely thank you for taking the time to share your experience during your stay with us.

It is a real pleasure to learn that our hotel provided you with a convenient and pleasant stay both on the way to and from your vacation, and that this contributed to your preference for the ferry to Dieppe. Your compliments on the welcome at reception and the quality of the English spoken are particularly appreciated by our team, who attach great importance to your comfort and satisfaction.

We are delighted to know that the room, the varied breakfast, and the access to the hotel fully met your expectations.

We hope to have the pleasure of welcoming you again during your future visits to Dieppe.

Best regards

The Front Desk
Aude

Hello Mr. Thomas,

We sincerely thank you for sharing your experience following your stay at our establishment.

It's a real pleasure to know that you received excellent value for money, and that the quality of service, as well as the welcome you received upon your late arrival, met all your expectations.

We are particularly grateful for your satisfaction with the hotel's proximity to the ferry port and your intention to recommend us.

We hope to have the pleasure of welcoming you again on your next visit to Dieppe.

Best regards

The Front Desk
Aude

Cher Blake,

Nous vous remercions d'avoir pris le temps de partager votre expérience au sein de notre établissement.

Nous sommes ravis d'apprendre que l'accueil de notre équipe, le confort de votre chambre ainsi que la qualité de l'accès à l'hôtel.

Nous prenons bonne note de votre suggestion concernant l'absence de bornes de recharge pour voitures. Ce type de retour est précieux pour nous aider à identifier les axes d'amélioration et mieux répondre aux besoins de nos clients à l’avenir.

Nous espérons avoir le plaisir de vous recevoir à nouveau lors d’un prochain séjour à Dieppe.

Cordialement,

La réception,
Gabriel

Hello,

Thank you for taking the time to share your feedback. We’re glad to hear that overall you had a good experience with us, even though we’re sorry to learn that you didn’t get a restful night’s sleep due to medical reasons.
If there’s anything we can do to make future stays more comfortable for you, please don’t hesitate to let us know. We truly hope to welcome you back soon under better circumstances

Kind regard
EVY

Hello,

Thank you for your comment.
We will pass on your pleasant comments to the floor staff.
We hope to see you soon!

Kind regard
EVY