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The Reviews

of our customers

Indice de
Satisfaction client
91 %
From tchobanian, the 26/10/2020
couple - 60-69 years - Date of stay : 26/10/2020

Bon hotel
Chambre agreable.

100 %
From Douglas H., the 26/10/2020
Alone - 40-49 years - Date of stay : 26/10/2020

Very enjoyable place

100 %
the 11/10/2020
couple - 50-59 years - Date of stay : 11/10/2020

Perfect for an overnight stay before the Ferry.

100 %
From KEITH J., the 29/09/2020
Alone - 60-69 years - Date of stay : 29/09/2020

Plus points:-Excellent for what I required to catch the early morning Ferry. Negative Points:- 1) Finding the hotel needs to be addressed. 2) Also the night manager on checking out was more interested in playing with his phone, did not offer to help open the doors in the wind while I struggles with several bags. Also my jacket fell off my bags near the seating area in front of the reception area, and once outside due to the rain and wind i looked to put my jacket on and saw it was missing. It lay on the floor near the seating area while the night manager continued to play games on his phone. If it had not been raining I may have driven away without my jacket. He could be more helpful and more attentive to his duties.


Hotelier's responseHotelier's response :

Hello,

We are sorry for breaking up.
We will make sure that the staff is more vigilant.
cordially
Sabrina

80 %
From Cindy, the 07/09/2020
Family - 40-49 years - Date of stay : 07/09/2020

Good experience. Nice and clean rooms. Friendly staff.


Hotelier's responseHotelier's response :

Cindy,
nous vous remercions pour votre agréable commentaire, au plaisir de vous revoir chez brithotel.fr
cordialement
la direction
Carole

80 %
the 26/08/2020
couple - 30-39 years - Date of stay : 26/08/2020

Clean hotel, but if there is a poblem staff are unwilling to help.


Hotelier's responseHotelier's response :

Thank you for your comeback.
We are sorry for this feedback on the lack of availability of our team.
This is generally part of our strength.
See you soon
Carole

60 %
From Lecocq, the 25/08/2020
Family - 50-59 years - Date of stay : 25/08/2020

Je n y reviendrai plus


Hotelier's responseHotelier's response :

Madame Lecocq,
Nous regrettons votre insatisfaction au sein de votre séjour.
Lors des séjours de nos hôtes nous sommes disponible 24h/24, vous nous avez fait parts d'aucun retour dans ce sens lors de votre départ le 25/08 ni durant votre séjour.
Nous ne pouvons comprendre votre ressenti sans détail de votre inconfort.
Cordialement
Carole

60 %
From Irene, the 15/08/2020
couple - 60-69 years - Date of stay : 15/08/2020

Okay. Have had a better experience at this hotel. Staff very helpful but WiFi terrible - virtually non-existent. Breakfast more expensive and not as good as on previous stays.


Hotelier's responseHotelier's response :

Thank you for your comeback.
We are sorry for this feedback on the lack of wifi within the establishment.
A change of terminal is planned quickly.
We will increase our wifi capacity and link it to a greater number of uses
See you soon
Carole

100 %
the 05/07/2020
Business - 50-59 years - Date of stay : 05/07/2020

Good. Easy to book. Relaxed atmosphere, attentive staff.


Hotelier's responseHotelier's response :

See you soon on hotel-dieppe.brithotel.fr for your next stay, best rate guaranteed with many promotional offers.

We will not fail to send your comment to Laurence our housekeeper and Melissa receptionist present during your stay with us.

cordially
Christine

100 %
the 23/02/2020
couple - 60-69 years - Date of stay : 23/02/2020

This is our fourth visit and the quality is excellent as on previous visits. We would highly recommend it especially for access to the ferry.


Hotelier's responseHotelier's response :

Dear,
We thank you for your loyalty to our establishment.
See you soon on brithotel.fr for the best guaranteed rate
carole

100 %
From Peter M., the 10/01/2020

Hotel was nice and quiet and the bed and pillows were very comfortable


Hotelier's responseHotelier's response :

We thank you for your comments.
We attach importance to the quality of stay of our guests.
We regret your feeling for the heating, you have the possibility of increasing the temperature of + or - 2 degrees directly from your room. If that is not enough our receptionist present 24 hours a day will be happy to increase it.

See you soon on brithotel.fr

80 %